{"id":7943,"date":"2014-07-21T18:18:31","date_gmt":"2014-07-21T18:18:31","guid":{"rendered":"https:\/\/www.knowhowtransfer.com\/?page_id=7943"},"modified":"2016-03-10T08:08:22","modified_gmt":"2016-03-10T08:08:22","slug":"guida-acquisto-login-download","status":"publish","type":"page","link":"https:\/\/www.knowhowtransfer.com\/it\/supporto\/guida-acquisto-login-download\/","title":{"rendered":"Guida all&#8217;acquisto, login e download"},"content":{"rendered":"<p>[et_pb_section fullwidth=&#8221;on&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#355564&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_fullwidth_header admin_label=&#8221;Help to Log-in, Buy and Download Fullwidth Header&#8221; title=&#8221;Guida all&#8217;acquisto, login e download&#8221; subhead=&#8221;Clienti registrati e nuovi clienti&#8221; background_layout=&#8221;dark&#8221; text_orientation=&#8221;left&#8221;] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_divider admin_label=&#8221;Divider 15&#8243; color=&#8221;#ffffff&#8221; show_divider=&#8221;off&#8221; height=&#8221;15&#8243;] [\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Sei gi\u00e0 cliente?&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;]<\/p>\n<h2>Sei gi\u00e0 cliente? Ecco come\u00a0accedere al profilo e scaricare le ultime versioni<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Upgrade 1&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172834\/version-upgrade_returning_it1.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step 1<\/strong><\/p>\n<p>Accedi alla pagina &#8220;Il mio account&#8221; dal menu principale<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Upgrade 2&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172835\/version_upgrade_returning_2.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a02<\/strong><\/p>\n<p>Effettua il login usando username e password che ti abbiamo inviato via mail.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Upgrade 3&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172838\/Login_Buy_Steps_7.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a03<\/strong><\/p>\n<p>Scarica le ultime versioni delle applicazioni acquistate.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; module_id=&#8221;nuovo&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221;][et_pb_row][et_pb_column type=&#8221;4_4&#8243;][et_pb_text admin_label=&#8221;Guida alla procedura d&#8217;acquisto&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;]<\/p>\n<h2>Sei un nuovo cliente? Guida alla procedura d&#8217;acquisto<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 1&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172832\/buy_1_it.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step 1<\/strong><\/p>\n<p>Una volta selezionato il prodotto premi il pulsante rosso &#8220;Acquista&#8221; <br \/>Per aggiungere nuovi prodotti o freeware torna allo store e ripeti la procedura. Usa un unico ordine.<\/p>\n<p>Poi clicca su &#8220;Vedi il carrello&#8221; sulla striscia verde in alto.<\/p>\n<address>Note: se vuoi acquistare licenze multiple abbiamo dei pacchetti convenienti da of 3\/5\/10\/25 licenze.<\/address>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;off&#8221; transparent_background=&#8221;off&#8221; allow_player_pause=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; module_id=&#8221;coupon&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; make_equal=&#8221;off&#8221; use_custom_gutter=&#8221;off&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 2&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172830\/Buy_it_2.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221;]<\/p>\n<p><strong>Step\u00a02<\/strong><\/p>\n<p>A meno che tu non abbia un coupon premi &#8220;Concludi l&#8217;ordine&#8221;.<br \/>Altrimenti scrivi il nome del coupon nel campo relativo e premi &#8220;applica coupon&#8221;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 3&#8243; src=&#8221;https:\/\/www.knowhowtransfer.com\/wp-content\/uploads\/2014\/07\/Login_Buy_Steps_3.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a03<\/strong><\/p>\n<p>Se sei gi\u00e0 cliente effettua il login usando le username \u00a0e password che ti abbiamo inviato.<br \/>Se sei un nuovo cliente compila il modulo d&#8217;ordine.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 4&#8243; src=&#8221;https:\/\/www.knowhowtransfer.com\/wp-content\/uploads\/2014\/07\/Login_Buy_Steps_4.png&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a04<\/strong><\/p>\n<p>Compila il campo partita iva se vuoi ricevere una fattura fiscalmente valida.<br \/>L&#8217;attivazione del VAT ID in alto a destra \u00e8 solo per utenti UE non italiani.<\/p>\n<p>Se sei un privato lascia il campo vuoto: Non inserire parole tipo &#8220;nessuna&#8221; o il codice fiscale perch\u00e8 bloccherebbe la transazione.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 5&#8243; src=&#8221;https:\/\/www.knowhowtransfer.com\/wp-content\/uploads\/2014\/07\/Login_Buy_Steps_5.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a05<\/strong><\/p>\n<p>Puoi pagare con Carta di credito o di debito, Paypal o bonifico.<br \/>A differenza dello store precedente non serve avere un conto Paypal per pagare con carta di credito.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 6&#8243; src=&#8221;https:\/\/www.knowhowtransfer.com\/wp-content\/uploads\/2014\/07\/Login_Buy_Steps_6.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a06<\/strong><\/p>\n<p>Scegli se pagare con Carta di Credito o Debito oppure Paypal.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 7&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172838\/Login_Buy_Steps_7.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a07a<\/strong><\/p>\n<p>Completato il pagamento puoi tornare alla pagina &#8220;Il mio account&#8221; e scaricare il prodotto acquistato.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fullwidth=&#8221;off&#8221; specialty=&#8221;off&#8221; background_color=&#8221;#dee4e8&#8243; inner_shadow=&#8221;off&#8221; parallax=&#8221;off&#8221; parallax_method=&#8221;css&#8221;][et_pb_row][et_pb_column type=&#8221;2_3&#8243;][et_pb_image admin_label=&#8221;Buy Step 8&#8243; src=&#8221;https:\/\/d3qibwwkc7urrh.cloudfront.net\/wp-content\/uploads\/2014\/07\/28172837\/Login_Buy_Steps_8.jpg&#8221; show_in_lightbox=&#8221;off&#8221; url_new_window=&#8221;on&#8221; animation=&#8221;left&#8221; module_class=&#8221;no_offset&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243;][et_pb_text admin_label=&#8221;Text&#8221; background_layout=&#8221;light&#8221; text_orientation=&#8221;left&#8221;]<\/p>\n<p><strong>Step\u00a07b<\/strong><\/p>\n<p>Un facsimile della mail che riceverai dopo l&#8217;ordine con il link per scaricare l&#8217;applicazione acquistata.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guida passo dopo passo per acquistare oppure accedere alla pagina di account personale, scaricare l&#8217;ultima versione delle applicazione acquistate e\/o editare la password, l&#8217;email o altri dati personali o di fatturazione.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6154,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-7943","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/pages\/7943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/comments?post=7943"}],"version-history":[{"count":0,"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/pages\/7943\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/pages\/6154"}],"wp:attachment":[{"href":"https:\/\/www.knowhowtransfer.com\/it\/wp-json\/wp\/v2\/media?parent=7943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}