{"id":7662,"date":"2014-07-16T12:49:57","date_gmt":"2014-07-16T12:49:57","guid":{"rendered":"http:\/\/www.knowhowtransfer.com\/?page_id=7662"},"modified":"2022-08-27T14:11:13","modified_gmt":"2022-08-27T14:11:13","slug":"terms-conditions-privacy","status":"publish","type":"page","link":"https:\/\/www.knowhowtransfer.com\/store\/terms-conditions-privacy\/","title":{"rendered":"Terms & Conditions and Privacy"},"content":{"rendered":"

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\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”3.22″ custom_padding_tablet=”50px|0|50px|0″ transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%”][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”About us” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

About us<\/h2>\n
\n

Welcome to knowhowtransfer.com, a Brand of Bigano Srl<\/p>\n

Thanks for using our products and services.
\n They are provided Bigano Srl, located at Via Fogazzaro 13, 37047, San Bonifacio, Verona, Italy. VAT ID: IT-03810400238
\n Customer Service Tel:\u00a0+39 328 2317879
\n email: roberto@bigano.com support email: support@knowhowtransfer.com<\/p>\n

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Products<\/h2>\n
\n

All our apps are a single-user perpetual license, and you can install them on two different computers. Perpetual means that you can use that particular major version\u00a0for an unlimited period. You will get free all the version upgrade. For the next “Major Release” you will be eligible for the upgrade price.
\n We also have convenient multi-license packages.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Version & Compatibility” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

Version and compatibility<\/h2>\n
\n

The product you will receive will be compatible with MAC and WIN, 64bit included and different Photoshop version. Please check the full compatibility in the “Version and Compatibility” Tab that you can find in any product page.<\/p>\n

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Informed purchase decision and refund policy<\/h2>\n
\n

We put a lot of care\u00a0in editing the product and training pages with plenty of before \/ after comparison, video tutorials and last but not least the new manuals. In this way, you can understand if a\u00a0product fits your need or not. For us, it’s imperative that\u00a0you can make an informed purchasing decision. In any case, we recommend you to watch our online documentation before to purchase because once purchased like any software installed, cannot be refunded.
\n Of course if for any reason you should experience unexpected\u00a0misfunctioning\u00a0on incompatibility\u00a0that our support cannot fix you should be eligible for full refund also after the classic ten days permitted in material sales.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”What you will get and how you can download the products” _builder_version=”3.27.4″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

What you will get\u00a0and how you\u00a0can download the products<\/h2>\n
\n

Once completed the purchase and payment process you will get the confirmation of the order with the link to download the product. Usually, it arrives immediately. Seldom may take up to 30 minutes. If you don’t see the email, please check your spam folder. You can also easily download installers and documentation logging in your “My account page” and directly download it. In the same way, you will be able to download the latest version of the plugins.<\/p>\n

All our apps come with rich manuals in English and Italian that will help you step by step from installation to the advanced use. You can also download the latest edition of the manuals here <\/a><\/p>\n

We don’t ship material versions of our products.<\/p>\n

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Privacy policy<\/h2>\n

Privacy Policy<\/a>